Items that are in stock will be shipped within 2 days of your order, after which you will likely receive the item within the timeframe specified at checkout. Please note that the shipping time shown at checkout is only an estimate and is not guaranteed.
We aim to ship group buy items within 3 months of the group buy end date (typically up to one month after the start date). If 3 months after the end date your items have not been shipped, you may choose to cancel your order for a full refund with no fee by contacting us.
To provide you with the best rates and delivery times, we may fulfill orders from a third-party warehouse located in an advantageous shipping region. The shipping rate and estimated delivery time will be displayed at checkout. Rest assured that we are always committed to delivering your order safely and are constantly working to further improve our global shipping system.
Shipping fees are calculated and paid at checkout. Depending on your country and the order value, you may also be required to pay VAT (Value-Added Tax). Where possible, VAT is collected at checkout to avoid hassle and extra fees with the shipping provider. On top of that, your country may charge you duties/tariffs (usually only for high value orders). While these additional fees are beyond our control, we take everything into account to offer you the best shipping option we can.
For some orders, the best shipping option involves collecting VAT at checkout. Our fulfillment service may include a small VAT-prepayment fee lumped in with the VAT charge. While the fee is small, we value transparency and would prefer to display the VAT as exactly what will be paid to authorities. This is something we are still working on. You can always contact support@kbd0.com for clarification about your order.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms and Conditions.
If you have any questions or issues, please email us at support@kbd0.com
We stand by all of our products with a warranty covering defects in materials and workmanship for one year from the date of purchase. If any defects occur within this period, we will offer to repair or replace the product at no additional cost. This warranty does not cover damage caused by misuse, improper handling, or normal wear and tear.
Please assume that all sales are final and refunds will not be issued. If your order has not been shipped you can try contacting us to cancel the order (there would be a small percentage fee since PayPal does not refund us their fees) but we can not guarantee this will be possible.
Once your order is shipped, we do not offer returns or cancellations. However, we strive for customer satisfaction. If you experience issues with your order, please contact us - we are committed to addressing your issues promptly and ensuring your satisfaction.
If you have any questions or issues, please email us at support@kbd0.com
We store one cookie on your device. The purpose of this cookie, aptly named "cart", is to keep track of your cart (namely which items and what quantities). This is cookie is essential to the function of the site.
To collect payment for an order, we use PayPal on the checkout page. With your consent, PayPal may use cookies and tracking technologies. Please read their Privacy Policy prior to giving consent. Your consent is recorded when you check the pertinent checkbox on the checkout page and can be withdrawn by simply refreshing or leaving that page.
We expect you to use common sense and act in good faith. Any malicious activity or activity breaching our Terms and Conditions will not be tolerated and appropriate counter-measures will be taken.
In addition, as we use PayPal for payment processing, you must also act in accordance with their Acceptable Use Policy when you interact with their service on the checkout page.